Understand the problem.
Choose the right plumber.
Practical guides for Sydney homeowners, strata managers and businesses dealing with leaks, blocked drains, hot water faults, gas concerns and plumbing projects.

What kind of plumbing help do you need?
Choose a guide to understand common causes, sensible first steps and what to ask a local professional.
Emergency plumbing
when to shut off the water, and how to assess a local emergency plumber.
Read the guideBlocked drains
guide to blocked drain warning signs, common causes, inspection methods and questions to ask a drainage plumber.
Read the guideHot water systems
including common faults, system choices and useful questions.
Read the guideGas plumbing
.
Read the guideLeak detection
plumber may recommend.
Read the guideBurst pipes
and what to consider when comparing repair options.
Read the guide
A good diagnosis comes before a good repair
Plumbing symptoms can have several causes. A slow drain might be a local obstruction, tree-root intrusion or damaged pipework. A lack of hot water could be a valve, element, burner or electrical issue.
Use our guides to record the symptoms, reduce immediate damage and ask focused questions before authorising work.
- Identify what changed and when it started
- Photograph visible leaks or damage
- Ask for the scope and exclusions in writing
- Check the appropriate NSW trade licence
Four checks before choosing a plumber
- 01
Confirm the licence
Check that the person or business holds the NSW licence appropriate for the work, especially gas fitting.
- 02
Define the scope
Ask what is included, what could change the price and whether access or restoration is separate.
- 03
Get it in writing
Request a written quote or estimate and keep invoices, reports, warranties and photographs.
- 04
Plan for access
Clear the work area and discuss shut-offs, residents, parking and any building-management requirements.
Online enquiries are temporarily unavailable
This website is currently provided for general plumbing information only. It does not accept service bookings or refer jobs.